Reviews and Testimonials for Lake CdA Cruises
I just wanted to send you a quick note and tell you and all the staff Thank you so much!!! We had a wonderful wedding! The pastors wife said our wedding was one of the most beautiful weddings she has ever seen and I might add….they have done hundreds of weddings. The setting was gorgeous, the staff was very kind and very professional and people are still talking about the food!!!
We made the right decision when we decided to have our wedding on the lake and I just wanted to let you know how special it was.
Thank you again for all your help making our special day a dream come true!!!
I’d like to express our company’s sincere thanks for a fantastic effort on the part of the Resort. Every aspect of the service we received was first class, thorough, and beyond expectations. I’ve heard nothing but rave reviews about the food, in particular. I think having the choice of the two buffets really worked well, despite the challenges that it presented. Chuck’s professional handling of all of our requests was exceptional and he came through every time. I noticed many little thoughtful touches that were both impressive and appreciated. Your staff handled our needs with courtesy and speed. You’re very lucky to have Alva, as well. He, too, was able to meet all of our needs.
I’ve heard from several people that have been here for a long time, that this year’s party was the best ever. Thanks and kudos to you all!
I just wanted to take a quick moment to thank you for your time and efforts coordinating the power and timing of everything for the event that took place on your boat
‘Osprey’ over the 18th and 19th. Everything worked great and everything was as described! I also wanted to let you know that that the captain on the Osprey on the 19th, I believe his name was Brandon, was extremely courteous and helpful. Initially when pulled the boat up to the dock the back end was on the wrong end of the dock based on where I had wired everything for power. After unloading all the guests I let Brandon know and he said he would be more than willing to flip the whole boat around! He did it in under a minute and didn’t miss a beat. He was extremely helpful and even came to the rescue for the client and DJ’d for the last hour or two of the night on shore. Working in the service industry I know how important it is to recognize amazing customer service when you see it and I wanted to let you know what a great customer service oriented employee that Brandon was that evening. Thank you again and I look forward working with the Couer D’ Alene Cruise boat company in the future!
Have a great day,
My grandson and I got to take the pirate ship last week. It was the greatest time the students were so spontaneous and funny Austin was so happy and we laughed. I will be sure to pass on what a great time we had. Thanks for all the fun.
We did our wedding through the Coeur D’Alene Resort cruise package and had literally the most amazing perfect wedding. Becky, our Event Planner at the Resort, was amazing. She had everything organized to the last detail. She met with us well in advance and was available in the planning stages whenever we needed her or had questions. She stayed in contact with us and helped put together a time line as to when things needed to be done. She made sure our day was just the way we wanted. We had two wedding coordinators on the boat and with us from the rehearsal the day before the wedding, and the entire wedding day. They were also amazing! They took care of all details and made sure the day was flowing smoothly without any issues. Our wedding was coordinated, decorated, performed beyond our expectations. The entire experience was literally perfect and everything was done just as we had hoped for. The staff at the Resort handled our entire wedding experience flawlessly and beyond a 5 Star level. Becky also had us use the following vendors, Quicksilver Photography Studios, and Just American Desserts. Bret, our photographer from Quicksilver, was THE best! We immediately connected with him and had a great experience the entire day. By the end of the wedding, Bret was like a guest at our wedding to us. His assistant, Jessica, was also fantastic. They kept the entire shoot fun & flowing well, and were so helpful in having us do some really fun poses. Bret also met with us before the wedding as well to go through the time line of taking the pictures and made sure to get the pictures that we wanted. He was creative and a blast to work with! Just American Dessert did a beautiful job with our wedding cake. We also met with them in advance for cake tasting. They were so accommodating and their cakes are fabulous. Our wedding cake was beautifully done.